The new standard
for notifications

Nexo IP is a cloud service for receiving events from intrusion alarm panels. Compatible with every internet-connected panel (even without SIM). It receives events in SIA-IP format (or via API) and turns them into SMS, WhatsApp, voice call, email, Telegram and Web Push notifications. Real outcome logged for every delivery. Compliant with GDPR regulation.

SIA-IP No SIM Multi-channel Send outcomes GDPR Compliant

Why choose NEXO IP

A service built for installers that delivers real, concrete benefits.

In 3 steps the panel is live

Quick setup from the dashboard — no on-site work beyond the alarm panel.

01

Configure the panel

Enter the server, panel code and key from the dashboard. The alarm panel connects on its own.

02

Real-time SIA-IP events

The panel sends intrusion, fire, faults and every other event to the NEXO IP gateway.

03

Notifications with logged outcomes

SMS, WhatsApp, voice, email, Telegram and Web Push in parallel. Every delivery is tracked with its real outcome.SMS, WhatsApp, voice, email and Telegram in parallel. Every send stays tracked with its outcome.

All your systems in one panel

Once the panels are connected, you find them all here — from computer or phone: connection status, credit and history of every system.

We continuously check that every system is online: if it stays offline beyond the tolerance you set, the alert goes out on your chosen channels.

nexoip.it/user-panel
Preview of the NEXO IP user dashboard
Preview of the NEXO IP dashboard on a smartphone

Then decide who gets what

For each system you choose which contacts to alert and on which channels — SMS, call, WhatsApp, email, Telegram — based on the event type: alarms, faults, arming/disarming, offline and more.

Matrix assigning notification channels to contacts by event type

Finally, every notification with its outcome

When an event comes in, notifications go out in parallel on the chosen channels. Every send is logged with its real outcome: delivered, read, busy or no answer; for voice calls the duration too. Export the history to PDF when you need it.

Delivered Read Sent Busy No answer
Preview of the NEXO IP notification log

Choose the plan that's right for you

A single prepaid account for all your systems and clear packages with notifications included every month. No hidden costs — prices exclude VAT.

Every new panel includes 1 month of platform subscription.

The virtual account

One single account for all your systems

Top up once, distribute the credit where it is needed and activate packages system by system.

01

You top up the virtual account

Credit is loaded onto a single virtual account for your profile, by bank transfer or card.

02

You distribute credit to the systems

From the account you transfer funds to individual systems, whenever and however much you decide.

03

You activate packages and notifications

With each system's credit you activate its package and pay for notifications beyond those included.

The packages

Notifications included every month

Each package includes free notifications every month for each channel. Beyond the threshold you only pay the extra with your credit, and you can set a spending cap.

Packages for notifications to other countries are available: contact us to enable them.

Your security, first

We protect your data and every system with multiple layers of defense (encryption, IP bans, WebAuthn) — fully GDPR compliant. We give you full self-service control over your data.We protect your data and every system with multiple layers of defence — and leave you full control over what concerns you, without you having to lift a finger.

Unique code

Each panel has a dedicated code, different from all the others: it cannot be «guessed» at random.

Dedicated key

The encryption key is generated automatically and is unique to each individual system.

Panel access

Limit on login attempts and protection against unauthorized access to your account.

Your data, under control

From the Privacy panel you can export, rectify or delete your data (with email OTP). Fully compliant with GDPR regulation (EU Reg. 2016/679), encryption at rest and immutable audit. No need to email anyone.From the Privacy panel you export or delete your data whenever you want, with email confirmation. Fully GDPR-compliant, without writing to anyone.

Anti-abuse limit

You set the maximum number of notifications per system: if a panel fires events in bursts, sends beyond the threshold are blocked — no abuse, no surprise costs.

Biometric unlock

Log in with fingerprint or face via WebAuthn, without typing your password every time.

Ready
for the change?

Try on a real panel: 1 month of platform subscription included.